Refund Policy

Effective Date: 14 May 2025
Company: NCT Media, 6 rue d’Armaillé, 75017 Paris, France
Email: hello@nctmedia.fr

 General Policy for Digital Products

Due to the instant access and digital nature of our products, all sales are final. We do not offer refunds, exchanges, or cancellations once a purchase has been completed. This includes all eBooks, workbooks, templates, video trainings, and downloadable resources.

Upon purchase, customers are granted immediate access to proprietary intellectual property that cannot be “returned,” which aligns with global standards for digital content under EU and international consumer law.

What This Applies To

This policy applies to all products and offers, including but not limited to:

  • The Mental Clarity Blueprint (eBook)

  • Clarity Worksheet (Excel)

  • PDF Bundles (e.g., investing, diet, wellness, productivity)

  • Templates, checklists, and bonuses

  • Future digital training and courses by NCT Media

Exceptions & Consideration

We provide clear descriptions and previews of all materials on our sales pages to help you make an informed decision. If you are unsure about a product or have any questions before purchase, we strongly encourage you to reach out to us first at hello@nctmedia.fr.

If you experience technical issues accessing your files, our team will gladly assist you. However, technical issues do not qualify as a basis for a refund once the product is delivered.

Chargebacks & Payment Disputes

Initiating a chargeback or dispute without contacting us first is a breach of our terms. We reserve the right to ban access to future products or services for individuals who initiate chargebacks without prior communication.

Summary

By completing a purchase, you acknowledge and agree:

  • That you are buying a digital product.

  • That all sales are final and non-refundable.

  • That you have read and understood this Refund Policy.

If you need help or support, please email us at hello@nctmedia.fr — we’re happy to help with technical access and product clarification.